Privacy & Security

CB11 Privacy Policy — We are fully transparent about how your data is protected

How safe is your personal data at CB11? This page explains what data is collected, why it is collected, and how it is protected. CB11 believes transparency is the best form of security.

Last Updated: January 2026
CB11's commitment to data protection
No Sale of Data to Third Parties
All data secured with SSL encryption
You have the right to have your data deleted
Reach out to support anytime you need help

Key highlights of the CB11 Privacy Policy

A quick overview of the steps CB11 takes to protect your data

Data Minimization

CB11 only collects information that is necessary — data essential for account management, payment processing, and legal compliance. CB11 does not ask for anything beyond what is needed.

Advanced encryption

All your data on CB11 is protected with SSL/TLS encryption. Financial transactions and personal data are stored to the highest security standards.

Not Shared with Third Parties

CB11 never sells your personal data to advertisers or third parties. Limited data may only be shared when required by law or for payment processing.

Your Control

You have the right to view, correct, and delete your personal data on CB11. You can exercise these rights at any time by contacting CB11 Support.

Cookie Management

Cookies on the CB11 website are used solely to improve the user experience. CB11 does not use unnecessary tracking cookies.

Regular Policy Updates

CB11 reviews this Privacy Policy regularly and notifies users before any changes are made — no silent updates.

1 What Information Is Collected

CB11 only collects data that is genuinely required to operate the platform. The following types of information may be collected during CB11 account registration and subsequent use:

Type of Data Example Why It's Needed
Identity Information Name, date of birth, NID number KYC verification and age confirmation
Contact Information Mobile number, email Account communications and security notifications
Financial information Mobile banking number Deposit & Withdrawal Processing
Address Information Division, district, upazila KYC and legal compliance
Device & Technical Information IP address, browser type Security & Fraud Prevention
Gaming Activity Betting history, login time Responsible Gaming Monitoring

CB11 never collects or asks for your full bank account number, password, or PIN.

2 Methods of Data Collection

CB11 collects user information through several methods, including:

  • Information You Provide Directly: Information you provide when registering on CB11, updating your profile, or contacting support.
  • Automatically Collected Information: While using the CB11 website or app, information such as your IP address, session data, and browser details may be collected automatically.
  • Payment Providers: When a transaction is made via bKash, Nagad, or Rocket, CB11 receives confirmation details.
  • KYC verification process: Documents you personally submit for identity verification.
  • Cookies & Similar Technologies: Cookies are used in limited cases to improve your browsing experience on the website.

CB11 never purchases your data from third-party data brokers or social media platforms.

3 Purpose of Data Use

CB11 uses your data only for the specific purposes listed below — never for unnecessary or unauthorized purposes:

  • Account management: For creating, verifying, and managing your CB11 account.
  • Payment Processing: To process deposits and withdrawals securely.
  • KYC and age verification: To keep minors away from gaming and to ensure legal compliance.
  • Security & Fraud Prevention: To detect suspicious activity and keep the CB11 platform secure.
  • Customer Support: To resolve your issues and complaints promptly.
  • Responsible Gaming: To identify signs of gaming addiction and provide timely support.
  • Legal obligations: To comply with applicable laws and regulatory requirements.
  • Service Improvement: To improve CB11's platform and overall user experience.

CB11 never shares or sells your data to third parties for advertising purposes.

4 Data Storage & Security

CB11 applies industry-standard security measures to protect your data. CB11's security framework is outlined below:

  • SSL/TLS encryption: All data transmitted on the CB11 website and app is encrypted.
  • Secure Servers: CB11 stores data in secure data centers where unauthorized access is strictly prevented.
  • Access control: Only designated CB11 staff may access your information, and only for specific purposes.
  • Regular Security Audits: CB11 conducts regular security audits and penetration tests.
  • Data Retention Period: Even after a CB11 account is closed, certain data may be retained for a specified period as required by law.

For your security, CB11 recommends changing your password regularly and never sharing your login credentials with anyone.

5 Data Sharing Policy

CB11 never sells your data. However, it may be shared in the following limited circumstances:

  • Payment Providers: Only limited information is shared with bKash, Nagad, and Rocket solely to confirm payments.
  • Game Providers: Third-party games available on the CB11 platform may receive limited session data necessary to operate those games.
  • Legal obligations: CB11 is required to provide data when ordered by a court or upon a lawful request from a regulatory authority.
  • Fraud Investigation: In cases of money laundering or major fraud, information may be disclosed to law enforcement authorities.

In any of the above cases, CB11 shares only the minimum information necessary. CB11 never provides any third party with your full profile or gaming history.

6 Cookies & Tracking

Cookies are used on the CB11 website. CB11 only uses the following types of cookies:

  • Essential Cookies: To maintain your login session and ensure your security. Without these, CB11 will not function properly.
  • Functional Cookies: To remember your preferences (such as language). These make your CB11 experience more convenient.
  • Analytics Cookies: CB11 collects aggregate, anonymized data to understand how well the platform is performing.

CB11 does not use third-party advertising tracking cookies. You can disable cookies in your browser settings, though this may limit some CB11 features.

A cookie consent notice is shown the first time you visit CB11. You can update your preferences at any time.

7 Your Rights

Under CB11's Privacy Policy, you have the following rights:

  • Right to Access: You may request to know what information CB11 holds about you.
  • Right to Rectification: If any of your information is incorrect, you may request a correction.
  • Right to Erasure: CB11 can delete your data unless retention is required by law.
  • Right to Restrict Processing: You may request that the use of your data be restricted for specific purposes.
  • Right to Data Portability: You may request a copy of your personal data.
  • Right to object: You may object to the use of certain data.

To exercise this right, contact CB11's support team via email or live chat. CB11 typically responds within 7 business days.

8 Children's Privacy

CB11 does not allow anyone under 18 to use the CB11 platform and does not knowingly collect data from minors.

If CB11 suspects that a minor has opened an account, the account is immediately disabled and all collected data is deleted.

If you believe a minor in your household has opened a CB11 account, please contact CB11 Support immediately.

9 Third-Party Services

The CB11 platform features games and services from various third parties. These services have their own privacy policies, and CB11 is not responsible for them.

CB11 works with the following types of third parties:

  • Game Providers: Licensed software providers for slots, Live Casino, and other games.
  • Payment Gateway: bKash, Nagad, and Rocket — processing payments securely.
  • KYC verification services: A licensed and secure provider used for identity verification.

CB11 includes data protection clauses in all third-party agreements. Every third party working with CB11 is required to meet CB11's privacy standards.

10 Policy Changes

CB11 reviews this Privacy Policy on a regular basis and may update it in response to changes in law, new services, or user feedback.

If significant changes are made, CB11 will notify users in the following ways:

  • Displaying notifications on the CB11 website.
  • Sending mobile or in-app messages to registered users.
  • The "Last Updated" date at the top of this page will be changed.

Continued use of CB11 after any changes will be considered acceptance of the updated Privacy Policy.

11 Contact

For any questions, concerns, or complaints about CB11's Privacy Policy, please reach out to CB11's dedicated privacy team. CB11 offers support 24/7, 7 days a week.

  • Email: [email protected]
  • Live Chat: Click the chat icon at the bottom right of the CB11 website.
  • Telegram: Join CB11's official Telegram channel.

CB11's support team processes all privacy-related requests within 7 business days. CB11 places the highest value on your trust.

CB11 — Safe & Trusted

Your data is fully secure at CB11 — join today

Register with CB11 and join over 500,000 players across Bangladesh. Secure payments via bKash and Nagad, top-grade encryption, and Bengali-language support — all on CB11.

SSL encryption No Sale of Data Bangla Support 24/7
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